Maruti Suzuki India Limited has strengthened its nationwide service ecosystem by launching its 1,500th Parts and Accessories distributor touchpoint in Mumbai, Maharashtra. This expansion marks a major milestone in the company’s efforts to improve the availability of genuine components for customers, workshops and mechanics across the country.
With touchpoints spread across almost 760 Indian cities, the company continues to scale its reach for faster and more reliable access to authentic Maruti Suzuki parts. The newly inaugurated Mumbai facility was opened in the presence of senior company officials, including S. D. Chhabra, Executive Officer, and Kohsuke Hattori, Executive Vice President – Parts, Accessories and Logistics.
According to Hisashi Takeuchi, Managing Director & CEO of Maruti Suzuki India Limited, reliable access to certified, company-tested parts plays a major role in customer confidence and overall ownership experience. He emphasized that genuine parts not only enhance vehicle performance and safety but also significantly extend vehicle life. Strengthening the parts and accessories network ensures that customers and independent workshops receive timely support across India.
Maruti Suzuki’s Genuine Parts and Accessories ecosystem is built to complement its widespread sales and service infrastructure. The system operates through a robust chain of authorized distributors, supported by strategically located warehouses and retail outlets. These touchpoints primarily support independent garages, helping reduce vehicle downtime through quick availability of quality parts.
By ensuring consistent supply of high-quality, original components, the company aims to:
• Improve vehicle reliability and performance
• Minimize waiting time for maintenance and repairs
• Support smaller workshops with easy access to genuine parts
• Deliver a superior and hassle-free ownership experience
The expansion to 1,500 distributor touchpoints reinforces Maruti Suzuki’s long-term focus on after-sales support and customer satisfaction. With the brand’s growing vehicle portfolio and rising service demand, the enhanced parts distribution network plays a vital role in ensuring smooth and efficient service delivery across India.
